At eduBox.store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose information related to the eduBox Tuck service. By using eduBox Tuck, you consent to the practices described in this policy.
Information We Collect
We collect personal and financial information necessary to provide the eduBox Tuck service. This includes names, contact details, payment information, and transaction history. Additionally, we collect information about the student linked to the account, including their name, school, and purchase history. We may also collect technical information such as device identifiers, IP addresses, and usage data to improve our services.
How We Use Your Information
The information we collect is used to facilitate transactions, manage accounts, and provide customer support. We use transaction data to enable students to make purchases and for parents or guardians to monitor spending. Aggregated and anonymized data may be used to improve our services, develop new features, and analyze user behavior. We do not sell personal information to third parties.
Sharing of Information
We may share user information with authorized school tuckshops and participating retailers to process payments. Third-party payment processors may receive financial details to complete transactions securely. In cases where legal requirements demand, we may disclose information to law enforcement, regulatory bodies, or other authorities. Where necessary, we may share data with service providers who assist us in maintaining our platform, provided they adhere to strict confidentiality agreements.
Data Security
We implement industry-standard security measures to protect personal and financial information from unauthorized access, loss, or misuse. Encryption, secure servers, and access controls are used to safeguard data. However, no online system is completely secure, and users should also take precautions to protect their account credentials.
Parental Control and Access
Parents or guardians have full control over their eduBox Tuck accounts and can review transaction history through their eduBox.store dashboard. If a parent wishes to delete or modify information, they can request changes through customer support. We do not knowingly collect data from children under 18 without parental consent.
Data Retention
We retain personal and transaction data for as long as necessary to provide the eduBox Tuck service, comply with legal obligations, and resolve disputes. If an account remains inactive for a specified period, data may be archived or deleted in accordance with our data retention policies.
Cookies and Tracking Technologies
Our platform may use cookies and similar tracking technologies to enhance user experience, monitor usage patterns, and improve service functionality. Users may manage cookie preferences through their browser settings, though disabling cookies may affect certain features.
User Rights
Users have the right to access, correct, or request deletion of their personal information. Requests for data access or modification can be submitted to our customer support team. Users also have the right to withdraw consent where applicable, although doing so may limit access to eduBox Tuck services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices. Users will be notified of significant updates through official communication channels. Continued use of eduBox Tuck after changes to the policy constitutes acceptance of the revised terms.
Contact Information
For questions or concerns regarding privacy and data protection, contact us at support@edubox.store or visit our website at www.edubox.store. Our team is available to assist with inquiries about data usage, security measures, and privacy rights.